From cut price service to full-service glory.
I incessantly take Tigerair flights from Sydney to Coffs Harbour to discuss with circle of relatives. Both Qantas and Virgin function on that course, and through making that selection I am lacking out at the probability to earn issues and standing credit. However, Tigerair provides such affordable flights, with common sale fares at $30 or below, that it makes extra sense than paying $200 or extra on Qantas.
Earlier this week, then again, I won an e mail from Tigerair. “We regret to inform you that your flight has been rescheduled. We sincerely apologise for disrupting your travel plans and we’ve arranged a new flight for you with Virgin Australia.”
Now this I didn’t be expecting. Virgin Australia owns Tigerair, however I have realized from bitter personal experience that after a Tigerair flight’s cancelled, being shifted onto Virgin does not occur mechanically. Often all Tigerair will be offering is money back or a flight on a special date. If you urgently want to trip, you might be anticipated to purchase any other price ticket your self (and hit up your trip insurance coverage to redeem the associated fee if you’ll be able to).
For me, this modification is a simple win. The altered flight sector is the Sydney-Coffs Harbour course, this means that I will be able to use the Sydney Velocity living room at the approach out. It additionally way my hand baggage may not be policed as strictly (despite the fact that I will nonetheless want to stay it below 7kg for the go back leg, as Tiger stay super-narky about that).
The obtrusive drawback? I will be able to’t test in on-line for the brand new Virgin flight. “To check-in for your flight please visit the Virgin Australia check-in desk at Sydney (SYD) airport and present your Tigerair Australia flight confirmation, web check-in will be unavailable.” That’s a bother, however I will take the improve (and optimistically the issues, as soon as I am getting the table to upload my Velocity main points).
The different factor is that this implies that Tigerair is chopping down on its Coffs Harbour-Sydney carrier. Rationalisation is a reality of lifestyles with cut price carriers; simply ultimate week, Tigerair dropped its Melbourne-Townsville service. So I would higher benefit from the affordable journeys to the Big Banana whilst I will be able to.
Angus Kidman’s Findings column appears at new tendencies and analysis that allow you to get monetary savings, make smart selections and experience your lifestyles extra. It seems incessantly on finder.com.au.