Home / microsoft / As Windows Becomes a Service, Microsoft Needs To Be Transparent About Issues With That Service To Customers. In Recent Weeks, It Has Failed Miserably at That.

As Windows Becomes a Service, Microsoft Needs To Be Transparent About Issues With That Service To Customers. In Recent Weeks, It Has Failed Miserably at That.

Veteran generation columnist Ed Bott writes: “Windows as a service” seemed like a just right concept in 2015, when Microsoft launched Windows 10. But after a terrible October, Microsoft’s Windows 10 issues persevered in November. Yesterday, an unknown collection of units working Windows 10 suddenly lost their activation status; the homeowners of the ones units had been instructed that they now not had a legitimate virtual license and had been working a “non-genuine copy of Windows.” Those activation issues are actually it appears resolved, but Microsoft hasn’t offered an explanation or an apology. An organization spokesperson declined to offer any further main points.

[…] In the Windows-as-a-service generation, it is completely comprehensible that issues will every so often crop up. But consumers have a proper to be expecting advised, correct notification when the ones issues happen, and Microsoft is failing badly in that accountability. For its endeavor consumers, Microsoft way back learned the desire for well timed and correct standing updates. If your company is experiencing a drawback with Office 365, there may be a Service Status dashboard the place you’ll be able to to find out what is unsuitable. Microsoft Azure consumers have a equivalent Azure standing dashboard and will also test the answer of earlier issues at the Azure standing historical past web page. Windows 10 consumers haven’t any equivalent sources.

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